Please do not hesitate to contact us with any further questions. Enter your serial number and follow the procedures.Īt the end of the installation, you will be asked for your Corel account, enter your email and password to register your product. This should bring up the installation window of CorelDRAW Graphics Suite 2021. Please download the CorelDRAWGraphicsSuite2021.zip file, extract the file then look for "Setup.exe". We have shared you the full installer for CorelDRAW Graphics Suite 2021 in your email. I appreciate you bringing this to our attention. My name is Paul and I have been assigned to your ticket. Thank you for contacting Corel Customer Support Services. I appreciate your patience and understanding.Īfter doing all that was asked in this e-mail, the next day I got this e-mail: Send the file as an attachment on your reply. Save your MSINFO32 report as msinfo32.nfo on your desktop for easy access (you may delete the file once you have attached it to support case and submitted the case).ĥ. While viewing the System Summary node go to File then Save (Please do not use Export).Ĥ. The Windows key is located between the Ctrl and Alt keys.ģ. To generate the MSINFO32 report, please do the following:ġ. Please send the resulting file to us by attaching it on your reply. Click on File > Save and proceed to save the.
NOTE: You'll know it's done when the Audit button at the upper left portion turned from red to grey.ģ. Wait for a few minutes for the audit program to completely scan your system. Once the WinAudit.exe file was successfully downloaded, please follow these steps:ġ. akdlm/6763/downloads/CSS/tools/WinAudit.zip In order to properly assess the circumstances at hand, I require a copy of your MSINFO32 report and a WinAudit report from your Windows OS. Thank you for contacting Corel Technical Support.
The first actual helpful e-mail was this: Reaching out to Corel Support and getting a proper response took a few days. Due to a long story I don't want to repeat, I ended up getting a refund on the first purchase and then re-buying CorelDraw Graphics Suite 2021.
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